From: Reynolds, Camille (creynolds@Nossaman.com)
Date: Fri Nov 08 2002 - 08:24:49 PST
Message-ID: <1167DF5724AAD211B93B0008C7B1890101E4646A@EXCHGSF01> From: "Reynolds, Camille" <creynolds@Nossaman.com> Subject: FW: baynet-Infopeople's newest workshop on staffing Date: Fri, 8 Nov 2002 08:24:49 -0800
-----Original Message-----
From: Linda Rodenspiel [mailto:assist@infopeople.org]
Sent: Thursday, November 07, 2002 4:21 PM
To: baynet@exploratorium.edu
Subject: baynet-Infopeople's newest workshop on staffing
Infopeople is offering this new workshop on staffing:
Title: Staffing for Results: Working Smarter
Dates and locations:
Tuesday, December 3, 2002, Pleasant Hill-Contra Costa County Library
Tuesday, January 21, 2003, Cerritos Public Library
Wednesday, January 22, 2003, San Diego Public Library
Friday, February 28, 2003, San Francisco Public Library
To register for this workshop: Use the online registraiton form at
http://www.infopeople.org/WS/workshop/Workshop/111
How long does it take to catalog a book?
Can it be speeded up so some staff hours can be moved from Technical
Services to Public Services?
How do I provide the new services my community wants with the same number
of staff?
How do I staff new or enlarged facilities?
Why is everyone so stressed when some usage figures are actually down?
Allocating staff to all of a library's activities is a challenging process.
Come learn how to use the data gathering and analysis tools included in
PLA's newest management publication Staffing for Results, from one of the
co-authors.
Workshop Description: This all-day workshop will provide an introduction to
the concepts and tools developed in Staffing for Results: A Guide to
Working Smarter. You will learn how to use tools of workload analysis to
identify, understand, and quantify the work done in your library. At the
end of the session, you will be able to determine who is performing a given
task, what steps are required in any given work process, whether you are
making the most effective use of your existing staff, and whether you need
more or different staff. And, you will know how to get the "hard data" you
need to make a compelling case for change.
Highlights:
What are the staffing issues facing us?
--benefits from making changes
--barriers we face
--overcoming these barriers
--linking staff resource management to library goals
What is workload analysis?
--numeric analysis
--process analysis
--beyond the basics of both
Planning the workload analysis project
--the Advisory Group
--using Project Management methodology
--communication issues
Implementing the plan
--it's about making changes
--communicating results
--tailoring the presentation of your findings
--the cycle of improvement
Workshop Instructor: Jeanne Goodrich. Jeanne has nearly thirty years'
experience in public library administration, in five western states. She
started out as head of technical services for the Ft. Vancouver Regional
Library in Vancouver, Washington (she was one of the first six WLN
catalogers in the world!). Her most recent library position was Deputy
Director of the Multnomah County Library in Portland, Oregon. She has been
working as a library management consultant and trainer fulltime since July,
2001.
Who Should Attend: Library Directors, Assistant Directors, managers, Human
Resources specialists and anyone else responsible for planning and managing
work in libraries.
Please Note: This course is different from the instructor's
previous course on Rethinking Library Staffing. This Staffing For
Results workshop provides techniques for finding the answers you
need to make the kinds of decisions that were discussed in
Rethinking Library Staffing (Gumby Meets Dewey).
Prerequisites: None
Fee: There is a $75.00 fee for this workshop. Infopeople does not provide
parking passes, lunch or refreshments.
Other Logistics:
*On-site check-in is from 8:30-9:00 AM; instruction is from 9:00 AM-4:30
PM.
*Maps, directions, and parking information are available on the Infopeople
Web site at http://www.infopeople.org/WS/workshop/Directions
*Infopeople does not provide refreshments or lunch. Since some training
locations do not have in-house or convenient food service, Infopeople
recommends that participants bring a sack lunch.
To view a complete list of Infopeople workshops and for general information
about Infopeople training opportunities, go to the main Infopeople
Workshops page at http://www.infopeople.org/workshops/index.html.
If you have questions about registration or scheduling of workshops, please
contact Linda Rodenspiel, the Infopeople Project Assistant, at
assist@infopeople.org or by phone at 650-578-9685
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